The information and tools provided on FilePoint are for general, everyday file-processing purposes. This page sets out important limitations you should be aware of before relying on any tool for critical or professional work.
Service provided "as is"
All tools on this site are provided on an "as is" and "as available" basis, with no guarantee of accuracy, completeness, or fitness for a particular purpose. While we aim for every compression, conversion, or edit to preserve your file's content and quality as closely as possible, automated processing can occasionally introduce formatting differences, quality loss, or conversion errors — particularly for complex documents, unusual fonts, uncommon file variants, or heavily compressed inputs. Always review the output file before relying on it, especially for legal, financial, medical, academic, or other high-stakes documents.
No professional advice
Nothing on this site constitutes legal, financial, medical, or other professional advice. Tools such as the password generator are provided for general convenience and do not guarantee compliance with any specific security standard, policy, or regulation your organization may require.
Third-party tools and standards
Some of our converters rely on open-source or industry-standard libraries and command-line utilities to interpret third-party file formats (for example, office document or eBook formats). We do our best to keep these up to date, but we cannot guarantee perfect compatibility with every file created by every version of every third-party application.
Availability
We aim to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or reasons outside our control.
File loss
As explained in our Privacy Policy, uploaded and processed files are automatically and permanently deleted no later than 2 hours after upload. We are not responsible for any loss resulting from a file not being downloaded before that window closes. Always keep your own backup of important original files before uploading them anywhere, including here.
Limitation of liability
To the maximum extent permitted by law, FilePoint and its operators disclaim all liability for any loss or damage of any kind incurred as a result of using, or being unable to use, any tool on this site. This Disclaimer should be read together with our Terms & Conditions.
Contact
If you believe a specific tool produced an incorrect result, please tell us — see our Contact page. Reports like this directly help us improve accuracy.